Shipping & Delivery Policy

At Print On Papers, we are dedicated to delivering your custom paper products on time and in perfect condition. Please review our shipping and delivery information below.

Production Timeline: All orders enter production after final artwork approval. Typical production timelines are:

  • Custom Deli Paper, Custom Wax Paper, Custom Greaseproof Paper: 5–7 working days (Mon–Fri)
  • Custom Kraft Paper, Custom Parchment Paper, Custom Butcher Paper: 7–10 working days (Mon–Fri)
  • Custom Food Wrapping Paper, Custom Glassine Paper, Custom Tissue Paper: 5–7 working days (Mon–Fri)
  • Custom Burger Paper, Custom Taco Wrapping Paper, Custom Sandwich Paper: 5–7 working days (Mon–Fri)
  • Custom Hot Paper, Custom Fry Paper, Custom Bagel Paper: 5–7 working days (Mon–Fri)
  • Custom Paper Plates, Custom Christmas Wrapping Paper, Custom Food Basket Liners: 7–10 working days (Mon–Fri)

Timelines may vary based on order quantity, paper type, materials, and artwork readiness.

Digital Proof & Production Start. Every order includes a digital proof for your review and approval before production begins. Please note:

  • Changes requested after proof approval may require a full reprint at the customer’s expense.
  • Physical samples are available on request for large or premium orders and may take up to 10 working days.

Shipping Time Shipping time for orders is 5-7 working days after dispatch, shipping on: Mon–Fri.

Total Delivery Time = Production Time + Shipping Time

Shipping Carriers We ship with trusted global carriers: DHL, FedEx, and UPS. Carrier selection depends on your destination, shipment size, and chosen shipping option.

Worldwide Coverage We deliver to the United States, Canada, the United Kingdom, Europe, Australia, the Middle East, Asia, and other international destinations. Availability may vary based on local import regulations.

Customs, Duties & Taxes For international orders:

  • Customs duties, taxes, and import fees are set by the destination country
  • These charges are not included in product or shipping prices unless stated
  • Customers are responsible for all applicable customs fees
  • Customs clearance delays are outside our control

Shipping Address Responsibility: Customers are responsible for providing accurate and complete shipping details. Print On Papers is not liable for delays or failed deliveries due to incorrect addresses. Reshipment costs resulting from address errors are the customer’s responsibility.

Shipping Damage: Inspect all packages immediately upon delivery. If damage is found:

  • Report within 7 business days of delivery
  • Provide clear photos of the damaged items and packaging

Partial Shipments: Large or bulk orders may be shipped in multiple cartons. Tracking details for all shipments will be provided.

Delays & Force Majeure Print On Papers is not liable for delays caused by customs, carrier disruptions, weather events, natural disasters, or other circumstances beyond our control. We will proactively communicate any known delays and provide order status updates.

Email: info@printonpapers.com

Phone: (516) 203-7312

Contact Us: https://printonpapers.com/contact-us/ 

Address: 1 Morris Pkwy, Valley Stream, NY 11580, United States